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USA replacements

If any part of your product should become defective, even if the damage is your fault, Twin Towers Trading will send you a replacement ABSOLUTELY FREE. No questions asked.

Please return the damaged product in its original packaging to the address below with a check for $5.00 to help cover postage. If the original packaging is not available, please be sure to wrap it well before shipping. Please allow 3-4 weeks for delivery.


To return an item, inquire about our products or for any customer service issue, please find the appropriate contact information for your country below. In the US and Canada, a customer service representative is available Monday through Friday, 8am to 5pm Eastern Time. At all other times please leave a message.

In North America

Twin Towers Trading, Inc. Headquarters
10 Station Street
Manalapan, NJ 07726

Phone: 1 800 625 3777
(Continental North America only) or
732 786 8010  Fax: 732 786 8024

In Canada

Twin Towers Trading, Inc.
10 Station Street
Manalapan, NJ 07726 USA

Phone: 1 800 625 3777 or
732 786 8010  Fax: 732 786 8024

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